Privacy Policy

Essex Bi-Fold Door Company is committed to respecting your privacy when you submit Personal Data to us on our website www.essexbifold.com ("the Website”). This Privacy Policy describes how we will use the Personal Data we obtain through your use of this Website.

In this Privacy Policy, Personal Data means personally identifiable information (for example, your name, address, telephone number, e-mail address) which we may obtain through your use of the Website.

By using our services you agree to us using your Personal Data as described in this Privacy Policy. You do not have to provide Personal Data to access this Website, but if you do not supply certain information you will not be able to access some of its facilities, such as the ‘Contact Us’ form.

Data we collect about you

We collect and Personal Data you submit when you contact us. We will ask you to input your name, phone number and email when contacting us. The type and level of information will depend on what you also disclose in the message on the Contact Us form. We may also collect certain information via the use of cookies on the Website. More information about the cookies used by this Website is provided below.

How we use the data we collect about you

Personal Data provided or collected via this Website may be used or disclosed for the following purposes:

• to provide you with customer service and to address any questions or complaints you may have
• to monitor and/or keep records of our e-mail and other communications with you
• to send you information about our products and services (unless you have asked us not to)
• to administer this Website and the safety of our computer systems and networks
• as permitted or required by authorities or otherwise required by a court order, or other legal process, to defend against legal claims, to enforce our Website Terms of Use or other agreements or policies or as otherwise required by applicable laws and/or regulations.

How we share and store your Personal Data

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

We want you to feel confident using this Website and otherwise dealing with us and we will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our site.

How long we keep your information

We will keep your personal information only where it is necessary to provide you with our products or services while you are a customer.

We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.

Right to request erasure

You can ask for your information to be deleted or removed if there is not a compelling reason for Essex Bi-Fold Doors to continue to have it.

Access to, or Updates to, Personal Data

You can ask us to update, correct or provide you with a copy of the Personal Data we hold about you. You can make a request by writing to Essex Bi-Fold Doors, 4 Lodge Farm, Old Church Road, East Hanningfield, Chelmsford, CM3 8BH

Cookies

Like most websites, the Website uses cookies to capture certain information including about how the Website is used.

When you visit the Website we set Google Analytics cookies to measure the number of visitors, to see how visitors navigate the site and to see which resources they access. This helps us to improve the way the Website works. To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On.

By continuing to use this Website, you consent to the relevant cookies being set on your device.

For general information about cookies and how to disable them, please visit http://www.allaboutcookies.org

General

As our business changes regularly we may need to change the way we gather and process your Personal Data. If we do this we will publish a new version of this Privacy Policy on this Website, so you should check this Privacy Policy regularly. Unless otherwise stated, our current Privacy Policy (from time to time) applies to all the Personal Data we have about you. By continuing to use the Website you accept the version of the Privacy Policy current at the time of your use. We recommend that you check this page for updates from time to time.